mirenqavora collects various types of information to provide and improve our financial forecasting and budgeting services. We gather this information through different methods and sources.

Personal Information: When you register for an account, we collect your name, email address, phone number, and company details. This information helps us create your profile and communicate important updates about our services.

Financial Data: Our platform processes financial information you input for forecasting and budgeting purposes. This includes revenue figures, expense categories, cash flow data, and budget parameters. All financial data remains under your control and is processed according to strict security protocols.

Usage Information: We automatically collect information about how you interact with our platform, including pages visited, features used, time spent on different sections, and user preferences. This data helps us understand usage patterns and improve our services.

Information Type	Collection Method	Purpose
Account Details	Registration Form	Service provision and communication
Financial Data	User Input	Forecasting and budgeting calculations
Technical Data	Automatic Collection	Platform optimization and security

Device and Technical Information: We collect IP addresses, browser types, device identifiers, and operating system information. This technical data helps us ensure platform compatibility and detect potential security issues.

• Browser type and version information
• Screen resolution and device specifications
• Internet connection details for optimal performance
• Location data (with your explicit consent) for regional features
• Cookie preferences and tracking settings

We also collect information from third-party integrations when you connect external financial tools or accounting software to your mirenqavora account. This integration data is processed according to the same privacy standards as directly collected information.

mirenqavora uses your personal information for specific purposes related to providing our financial forecasting and budgeting services. We process your data lawfully and transparently, ensuring you understand how your information contributes to your platform experience.

Service Delivery: Your account information and financial data are used to generate personalized forecasting models, create budget recommendations, and provide analytical insights tailored to your business needs. This processing is essential for delivering the core functionality you expect from our platform.

Platform Improvement: We analyze usage patterns and user feedback to enhance our forecasting algorithms, improve user interface design, and develop new features. This analysis uses aggregated and anonymized data that cannot be traced back to individual users.

Communication: We use your contact information to send important service updates, security notifications, and educational content related to financial planning. You can control communication preferences through your account settings.

• Account verification and security alerts
• Platform updates and new feature announcements
• Educational webinars and financial planning resources
• Customer support responses and technical assistance
• Billing information and subscription management

Legal Compliance: In accordance with Australian privacy laws and financial regulations, we may process your information to comply with legal obligations, respond to lawful requests from authorities, and protect our legitimate business interests.

We do not use your information for automated decision-making that significantly affects your rights or interests. All significant processing decisions involve human oversight and review processes.

mirenqavora maintains strict controls over how your personal information is shared. We operate on a principle of minimal disclosure, sharing information only when necessary for service provision or legally required.

Service Providers: We work with carefully selected third-party service providers who assist in platform operations, including cloud hosting, data backup, payment processing, and customer support systems. These providers are bound by contractual agreements that require them to protect your information according to our privacy standards.

Legal Requirements: We may disclose your information when required by Australian law, court orders, or regulatory authorities. In such cases, we will notify you of the disclosure unless prohibited by law or when the request relates to emergency situations.

Business Transfers: In the event of a merger, acquisition, or sale of mirenqavora's assets, your information may be transferred to the acquiring entity. We will provide notice of such transfers and ensure the new entity maintains equivalent privacy protections.

Consent-Based Sharing: We may share your information with other parties when you provide explicit consent, such as when integrating with third-party financial tools or sharing specific reports with your accountant or financial advisor.

• Cloud infrastructure providers (with Australian data residency)
• Payment processors for subscription billing
• Customer support and communication tools
• Security monitoring and fraud prevention services
• Analytics providers (using anonymized data only)

We never sell, rent, or trade your personal information to third parties for marketing purposes. Any data sharing is governed by strict agreements that maintain your privacy rights and ensure appropriate use of your information.

Under Australian Privacy Principles and international privacy standards, you have specific rights regarding your personal information. mirenqavora provides clear procedures for exercising these rights and responds to all requests within required timeframes.

Access Rights: You can request access to all personal information we hold about you. This includes account details, usage history, and any processed financial data. We provide this information in a clear, understandable format within 30 days of your request.

Correction and Updates: You have the right to correct inaccurate or incomplete personal information. Most account details can be updated directly through your profile settings. For corrections to processed financial data or technical records, submit a request through our support system.

Data Portability: You can request a copy of your data in a structured, machine-readable format. This includes your financial forecasting models, budget templates, and historical analysis data, allowing you to transfer your information to other services if desired.

Deletion Rights: You may request deletion of your personal information, subject to legal and contractual retention requirements. When you delete your account, we remove your personal data within 90 days, though some information may be retained for legal compliance purposes.

• Right to access all stored personal information
• Right to correct inaccurate or outdated information
• Right to request data deletion or account closure
• Right to restrict certain types of data processing
• Right to receive your data in portable formats
• Right to withdraw consent for optional data processing

Complaint Process: If you have concerns about how we handle your personal information, you can file a complaint with our privacy officer. We investigate all complaints thoroughly and respond within 30 days. You also have the right to lodge complaints with the Australian Privacy Commissioner.

To exercise any of these rights, contact our privacy team at privacy@mirenqavora.com with your request and identity verification. We may require additional information to confirm your identity before processing requests involving sensitive data access or deletion.

mirenqavora implements comprehensive security measures to protect your personal and financial information from unauthorized access, alteration, disclosure, or destruction. Our security framework combines technical, administrative, and physical safeguards.

Technical Safeguards: We use industry-standard encryption for all data transmission and storage. Your financial data is encrypted using AES-256 encryption, and all communications with our platform occur over secure HTTPS connections. Our databases are protected with multiple layers of access controls and monitoring systems.

Access Controls: Employee access to your information is restricted on a need-to-know basis, with role-based permissions and regular access reviews. All staff members undergo security training and sign confidentiality agreements before accessing any customer data.

Infrastructure Security: Our platform operates on secure cloud infrastructure with Australian data residency. We maintain redundant systems, regular security updates, and continuous monitoring for potential threats or unauthorized access attempts.

• Multi-factor authentication for all user accounts
• Regular security audits and penetration testing
• Automated threat detection and response systems
• Secure backup and disaster recovery procedures
• Employee background checks and security training
• Vendor security assessments and ongoing monitoring

Incident Response: In the unlikely event of a security incident, we have established procedures for immediate response, containment, and notification. We will notify affected users within 72 hours of discovering any breach that may impact their personal information.

We regularly review and update our security measures to address emerging threats and maintain compliance with evolving privacy regulations. Our security practices are audited annually by independent third-party assessors.

mirenqavora maintains clear policies regarding how long we retain your personal information and under what circumstances we delete data from our systems. Our retention practices balance your privacy rights with legal requirements and legitimate business needs.

Active Account Data: While your account remains active, we retain your personal information and financial data to provide ongoing services. You can update or delete specific information through your account settings at any time.

Account Closure: When you close your account, we begin the data deletion process within 30 days. Most personal information is removed within 90 days, though some data may be retained longer for legal compliance or legitimate business purposes.

Legal Retention Requirements: Certain information must be retained for specific periods under Australian financial regulations, taxation laws, and business compliance requirements. This includes billing records, audit logs, and some transaction data.

Data Type	Retention Period	Deletion Timeline
Account Information	Duration of service + 90 days	Automatic after account closure
Financial Data	User-controlled	On request or account deletion
Billing Records	7 years (legal requirement)	After legal retention period
Usage Analytics	2 years (anonymized)	Automatic after retention period

Backup Data: Information stored in security backups is deleted according to our backup rotation schedule, typically within 12 months. Emergency recovery systems may retain data longer but are subject to the same privacy protections as active systems.

• Personal profile data: Deleted within 90 days of account closure
• Financial forecasting data: User-controlled deletion available
• Communication records: Retained for 2 years for support purposes
• Security logs: Retained for 1 year for threat analysis
• Legal compliance data: Retained per regulatory requirements

You can request immediate deletion of specific data categories by contacting our privacy team. We will confirm deletion timelines based on the type of information and any applicable legal retention requirements.